Terms & Conditions

  • Minimum order for any doorstep service will be Rs 799 and appointment has to be taken one day in advance.
  • Services offered are Male to Male and Female to Female.
  • Appointments once confirmed and booked can be cancelled till one day in advance to the order.
  • On special occasions* (Marriages, Weekends, Festivals and Public Holidays), 2-3 days of prior appointment is recommended.
  • In case of a cancellation of the service from our end (www.fitandrelax.com’ or ‘Fit&Relax’) due to any reason beyond our control (For eg; Strike, Natural Disaster etc.) the advance payment of 100% are going to be carried forward to following preferred date given by the client or are going to be refunded within two working days.
  • In case the client wants to cancel or reschedule the appointment after paying ‘www.fitandrelax.com’ or ‘Fit&Relax’, the advance payment of 100% then can either be requested for an alternate date of service delivery or send us a mail request for full refund, we will do as per the agreement with the customer.
  • www.fitandrelax.com’ or ‘Fit&Relax’ provides Unisex doorstep beauty and salon services for both ladies and gents (Male to Male and Female to Female).
  • If the person availing the service is not available at the confirmed time and day of the service delivery then the full advance payment of 30% of total value will be paid.
  • The service timing declared in the rate card is sacrosanct and all our therapists are trained to provide the top class service within that time period. Any request for addition of facility or intentional delays caused by the client will result in us raising an invoice of 50% to 100% extra charge, over and above the actual amount declared in the rate card.
  • It is the entire responsibility of the person booking the service and the apartment / residence owner to ensure that the male/female therapists/beauticians visiting their premises are professionally respected and their personal physical or emotional safety is not breached under any circumstances.
  • Any thoughtful abuse of the therapist’s personal and emotional safety will result in criminal hearing of the client in the jurisdiction of a court in Delhi NCR.
  • For same day booking, if the slot is available, we will offer the services without any additional charges.
  • In case of Corporate events and house parties only 100% advance payment is acceptable.
  • Timings for serving orders for female customers are from 9.00AM to 6:00PM and for male customers from 8:00AM to 8:00PM.
  • Based on the distance, conveyance charges may be applicable.